Guide & reference

How to Specify Commercial Restroom Products

A step-by-step guide to writing effective restroom product specifications — from CSI MasterFormat division structure to submittal requirements, substitution provisions, and installation notes.

📋 ~2,200 words🕐 11 min read✅ Updated 2026
Who this is for

Architects, interior designers, and specification writers who are responsible for Division 10 restroom accessory specs, Division 22 plumbing specs, or both. Also useful for contractors who need to understand what's in a spec before bidding.

CSI MasterFormat organization

Commercial restroom products span two primary CSI MasterFormat divisions. Understanding where products live in the spec helps coordinate documents across the design team.

Division 10 — Specialties (10 28 00)

Division 10 28 00 covers toilet, bath, and laundry accessories — the "accessories" category that includes soap dispensers, paper towel dispensers, hand dryers, waste receptacles, mirrors, grab bars, toilet tissue dispensers, baby changing stations, seat cover dispensers, and sanitary napkin dispensers/receptacles. This section is typically written by the architect and coordinated with the plumbing drawings.

Division 22 — Plumbing (22 40 00)

Division 22 40 00 covers plumbing fixtures — toilets, urinals, sinks, flush valves, and faucets. This section is typically written by the mechanical/plumbing engineer. For design-build projects, a single specification section may cover all restroom products.

Division 10 13 00 — Toilet Compartments

Toilet partitions are specified in Division 10 21 13 (Plastic Laminate Toilet Compartments), 10 21 19 (Metal Toilet Compartments), or 10 21 23 (Phenolic Toilet Compartments) depending on material. These are often specified separately from accessories and plumbing.


Specification section structure

A well-written Division 10 28 00 section follows the three-part CSI format: Part 1 — General, Part 2 — Products, Part 3 — Execution.

Part 1 — General

Part 1 establishes project requirements, references, and administrative provisions. Key elements include:

  • Summary: Scope statement listing exactly which products are included in this section
  • References: List of applicable standards (ANSI A117.1, ADA Standards, ASTM standards for stainless steel)
  • Submittals: Define required submittal types — product data cutsheets, finish samples, shop drawings for custom items, and operation and maintenance manuals
  • Quality assurance: Manufacturer qualifications (years in business, warranty terms, test certifications)
  • Delivery, storage, and handling: Requirements for packaging, on-site storage, and protection during construction

Part 2 — Products

Part 2 lists the specified products with sufficient detail to identify the exact item while allowing evaluation of approved equals. For each product, include:

  • Manufacturer name and model number (basis of design)
  • BHMA finish code (e.g., BHMA 630 for satin stainless)
  • Mounting type (surface-mounted, recessed, semi-recessed)
  • Capacity (where applicable — gallons for soap dispensers, sheets for paper towel dispensers)
  • ADA compliance statement where required
  • Substitution language (acceptable, not acceptable, or prior approval required)

Part 3 — Execution

Part 3 covers installation requirements, including:

  • Installer qualifications and substrate preparation
  • Coordination requirements with other trades (blocking in walls for recessed accessories, electrical rough-in for sensor-activated products)
  • Mounting heights — reference ADA Standards and include a fixture height schedule drawing reference
  • Field verification of dimensions prior to installation
  • Protection and cleaning requirements post-installation

Handling substitutions

Substitution provisions are among the most important decisions in a specification. Three common approaches:

Basis of Design + Approved Equals

Specifies one manufacturer as the basis; allows substitutions that meet all performance and dimension requirements upon request and approval. Most common approach for commercial projects. Gives contractor flexibility while protecting design intent.

Proprietary Specification

Specifies a single manufacturer with "no substitutions." Used on high-end or design-driven projects where finish coordination is critical. Must have owner approval in most public projects; may require sole-source justification.

Three-Way Competitive

Lists three equal manufacturers for each product category. Common on public projects to ensure competitive bidding. Requires that all three manufacturers actually make comparable products — do not list brands that don't make the specified item.

Common substitution pitfall

Substitution requests often cite "equal product" without verifying that mounting holes, recessed cavity dimensions, and finish match the specified item. Require substitution requestors to submit a side-by-side comparison showing all critical dimensions match, not just function.


Submittal process

The submittal process confirms that the contractor's proposed products match the specification. For restroom accessories, a typical submittal package includes:

  • Product data cutsheets for each item, with finish and mounting type highlighted
  • Finish samples (physical chips for each specified finish, especially if mixing finishes)
  • Rough-in drawings for recessed accessories, showing wall cavity dimensions required
  • Blocking plan showing location and height of all blocking requirements for surface-mounted items
  • ADA mounting heights schedule — confirm each item complies with applicable reach range requirements

Use our Submittal Builder to generate a formatted checklist for any restroom project.


Frequently asked questions

What is the standard mounting height for restroom accessories?
ADA requires all accessories within reach range of an accessible lavatory to be within 15"–48" AFF (unobstructed reach). Specific products: soap dispensers typically at 40–44" AFF to operable part; paper towel dispensers at 38–42" AFF to delivery slot; hand dryers at 40–48" AFF to activation sensor or button. Always reference ADA 2010 Standards Section 308 for the current reach range requirements.
Should I specify blocking in all walls for restroom accessories?
Yes — specify continuous blocking (minimum 2x6 lumber or 18-gauge steel backing plate) at grab bar locations and typical accessory heights throughout all restroom walls during rough framing. It is far cheaper to install blocking during framing than to core drill and install backing after walls are closed. A standard blocking schedule at 36"–48" AFF (full height of likely accessory zone) in all restroom walls is good practice.
How do I specify touchless sensor accessories?
Include electrical requirements in your specification — most sensor accessories require either a 120V outlet within the wall cavity (for hardwired models) or note battery-powered operation with the owner's maintenance protocol. Coordinate with the electrical drawings to show outlet locations. Specify battery type and estimated replacement interval in the O&M section.